Privacy Policy

We handle your data responsibly

This Privacy Policy informs users of the website www.kuehtai.info (hereinafter “Website”) about the nature, scope, and purposes of the processing of personal data. We process personal data (e.g., name, email address, phone number) exclusively in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and the Austrian Data Protection Act (DSG). The specific legal basis is indicated for each of the processing activities listed below.

Data controller within the meaning of Article 4(7) of the GDPR

Bergbahnen Kühtai GmbH & Co KG Kühtai 48 6183 Kühtai Austria

Tel. +43 5239 / 52 29 Email: bergbahnen@lifte.at Commercial Register No.: FN 19474 p, Innsbruck Regional Court

(hereinafter “Operator,” “we,” or “us”)

For any questions regarding data protection and the exercise of your rights, you can contact us at bergbahnen@lifte.at or at the mailing address listed above. 

Provision of the Website and Server Log Files

When you visit the website, your browser automatically transmits data to our server or to our hosting provider. This data is stored in server log files:

• IP address of the accessing device
• Date and time of access
• Name of the page or file accessed
• Amount of data transferred and notification of successful retrieval
• Browser type, browser version, and language setting
• Operating system used
• Referrer URL (previously visited page)

Purpose: Processing is technically necessary to deliver the website, ensure its stability and security, and detect and prevent attacks or misuse.

Legal basis: Article 6(1)(f) of the GDPR. Our legitimate interest lies in the secure and functional operation of the website. Your consent is not required for this.

Retention period: The log files are automatically deleted after 60 days. They are retained for a longer period only if there are concrete indications of a security incident or unlawful use, and only until such incidents are resolved.

We do not combine this data with other data sources. You have the right to object to this processing under Article 21 of the GDPR (see “Your Rights”).

What Happens to Your Data When You Submit a User Inquiry

When you contact us (e.g., via the contact form or email), we store your information to process your inquiry and for any follow-up questions: Title, first and last name, mailing address, email address, phone number, and inquiry-related data (e.g., length of stay, number of people). We process this data only to the extent necessary to handle the inquiry or provide the requested service.

Legal basis: Article 6(1)(b) of the GDPR (implementation of pre-contractual measures or performance of a contract).

Retention period: The data will be deleted within 12 months after processing is completed, provided that no statutory retention obligations prevent this.

Recipients: Depending on the inquiry, we will only disclose the data necessary to fulfill the requested service to:

• Landlords in Kühtai and the Sellraintal valley, or to the Innsbruck and Its Vacation Villages Tourism Association (the specific businesses involved vary depending on the inquiry)
• Tourism Information Kühtai, Kühtai 42, 6183 Kühtai, www.innsbruck.info
• GASTROdat Ges.m.b.H., Friedensstraße 8, 5082 Grödig, www.gastrodat.com
• G.A. Service GmbH, Siezenheimer Straße 39, 5020 Salzburg, www.ga-service.at

If we use data processors, we remain responsible for the protection of your data. We only use data processors outside the EU or the EEA if an adequacy decision by the European Commission exists for the relevant third country or if appropriate safeguards (e.g., standard contractual clauses) are in place.

Online Ticket Shop

You can purchase ski passes and mountain rail tickets through our online ticket shop at ticketshop.lifte.at. Bergbahnen Kühtai GmbH & Co KG is also the data controller for this service; this privacy policy applies to the ticket shop accordingly.

Data processed: First and last name, email address, billing address, selected ticket (type, validity period, fare category), keycard or ticket number, order and payment status, and—when the ticket is used—access data for the ski lifts (time, lift).

Purpose: Conclusion and fulfillment of the purchase contract; issuance and delivery of the ticket; access control and prevention of misuse (transfer of tickets); handling of inquiries and complaints; and accounting.

Legal basis: Article 6(1)(b) of the GDPR (performance of a contract); for the retention of invoice data, Article 6(1)(c) of the GDPR (Section 132 of the Federal Tax Code [BAO], Section 212 of the Austrian Commercial Code [UGB]); for fraud prevention based on the photo: Article 6(1)(f) of the GDPR. Providing the data marked as required fields is necessary for the conclusion of the contract; without it, no ticket can be issued.

Payment: Payment is processed via Starjack. You enter your card and account information directly with the payment service provider; we only receive confirmation of the successful payment.

Recipients: MICADO Digital Solutions GmbH as the technical operator of the ticket shop (data processor); the payment service provider to the extent necessary for processing the payment.

Retention Period: We retain order and billing data for 7 years from the end of the calendar year (statutory retention requirement). 

Registration on the Website

Registration is not required to use this website.

Contests and Surveys

When you participate in a sweepstakes or survey on our website, we process your first name, last name, and email address to conduct the sweepstakes or survey and to determine and notify the winners.

Legal basis: Article 6(1)(b) of the GDPR. Processing is necessary to facilitate participation in accordance with the respective terms and conditions. Participation is voluntary.

Publication of Winners: If you win, your name will only be published (on this website and on the social media channels of Bergbahnen Kühtai or the Kühtai Tourist Information Office on Facebook and Instagram) if you have separately and expressly consented to this upon participation (Article 6(1)(a) of the GDPR). This consent is not a prerequisite for participation and may be revoked at any time with future effect.

Retention Period: The data will be stored for the duration of the contest or survey and subsequently for a maximum of 6 months to process the prize and handle any inquiries; it will then be deleted, provided that no statutory retention requirements prevent this.

Additional terms and data processing activities may be displayed separately for individual sweepstakes or surveys, as applicable.

Cookies and Similar Technologies

Cookies are small text files that a website stores on your device to save information and retrieve it later. They cannot be used to read other data on your device.

We distinguish between three groups that you can control via the cookie banner:

• Essential: Technically necessary cookies without which the website does not function (e.g., saving your cookie preferences). Legal basis: Section 165(3) of the German Telecommunications Act (TKG) 2021 in conjunction with Article 6(1)(f) of the GDPR.
• Marketing: Statistics and tracking cookies (Google Analytics). These are set only if you have given your consent.
• External Media: Third-party content (e.g., videos, ski map, webcams, newsletter form) that is loaded only after you have given your consent.

For the “Marketing” and “External Media” categories, the legal basis is your consent via the cookie banner (Section 165(3) of the TKG 2021 in conjunction with Article 6(1)(a) of the GDPR). You can change your consent at any time by clicking the “Open Cookie Settings” link at the bottom of this page or revoke it with future effect.

In addition, you can disable cookies in your browser, restrict them to specific websites, or delete them at any time. In this case, certain website functions may be limited. An overview of all cookies used can be found at the end of this Privacy Policy.

Google Analytics

Subject to your consent, this website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies (see Cookie Overview) that enable an analysis of website usage. In addition, Google Tag Manager tracks a conversion event when a contact form is successfully submitted.

Purpose: To analyze website usage and generate reports in order to improve the website’s content and offerings.

Legal basis: Your consent (Art. 6(1)(a) GDPR), provided via the cookie banner in the “Marketing” group. Google Analytics will not load without your consent.

IP Addresses: IP addresses are not stored in Google Analytics 4; they are used solely to determine the approximate location and are subsequently discarded.

Transfer to Third Countries: Data may be transferred to servers operated by Google LLC in the United States. Google LLC is certified under the EU-U.S. Data Privacy Framework; in this regard, the European Commission has issued an adequacy decision for the United States (Article 45 of the GDPR).

Retention period: The analytics data is deleted after 14 months. The duration of each cookie is specified in the cookie overview.

Further information: policies.google.com/privacy

External Media

On some pages, we embed content from third-party providers. This content is not loaded until you have given your consent in the “External Media” group or have actively enabled the respective element (Article 6(1)(a) of the GDPR). When the content is loaded, a connection is established to the provider’s server; in the process, the provider receives at least your IP address and information about which of our pages you have visited. The provider’s privacy policy applies to any further processing by the provider.

Links to social media platforms: On our website, we provide simple links to our Facebook and Instagram pages. These are not plugins: Data is only transmitted when you click the link and visit the respective social media platform’s page.

Your Rights

You have the following rights with respect to us. To exercise these rights, simply send an email to bergbahnen@lifte.at or a letter to the address listed above.

Withdrawal of Consent: If processing is based on your consent, you may withdraw it in whole or in part at any time with future effect; for cookies, you may also do so via “Open Cookie Settings.” The lawfulness of the processing carried out prior to the withdrawal remains unaffected.

Right of Access (Art. 15 GDPR): You may request information regarding whether and what data we process about you.

Right to Rectification (Art. 16 GDPR): We will correct or complete any inaccurate or incomplete data at your request.

Right to erasure (Art. 17 GDPR): You may request the erasure of your data, for example, if it is no longer necessary for the purpose or is being processed unlawfully. Statutory retention requirements may prevent immediate erasure.

Right to restriction of processing (Art. 18 GDPR): You may request restriction, for example, for the duration of a review if you contest the accuracy of the data, if the processing is unlawful and you prefer restriction to erasure, if you need the data to assert legal claims, or if you have lodged an objection.

Right to Data Portability (Art. 20 GDPR): You may request that the data you have provided be delivered to you in a commonly used, machine-readable format, provided that the processing is based on consent or a contract.

Right to Object (Art. 21 GDPR): If we process data based on legitimate interests (e.g., server log files), you may object at any time for reasons arising from your particular situation.

Right to lodge a complaint (Art. 77 GDPR): If you believe that the processing of your data violates data protection law, please contact us so that we can clarify any questions. You also have the right to file a complaint with the Austrian Data Protection Authority (Barichgasse 40–42, 1030 Vienna, dsb@dsb.gv.at, www.dsb.gv.at) or another supervisory authority in the EU.

Verification of Identity: To protect your data, we may request proof of identity in cases of doubt.

Manifestly unfounded or excessive requests: In such cases, we may charge a reasonable fee or refuse to process the request in accordance with Article 12(5) of the GDPR.

Overview of Cookies and External Services Used